EXTRACTION · EDITORIAL CLASSIFICATION · NOT A BENCHMARK
DO I NEED THE BIG MODEL FOR…
Classify support tickets
Small-model jobNO — START SMALL
“High volume and fixed labels are exactly where small models earn their keep.”
WHY THIS VERDICTSTART WITH
START WITH
THE WORK.
- 01
The work is constrained enough to evaluate cheaply.
- 02
A clear schema, rubric, or example carries much of the workload.
- 03
Most failures can be detected before they become expensive.
RECOMMENDED SETUPSmall, fast model + schema + deterministic checks
NON-NEGOTIABLE
Use a closed label set and review uncertain or safety-related tickets.
REASONING1/5
AMBIGUITY2/5
ERROR COST2/5
CONTEXT1/5